Delivery Information

At Cardwell Shoes, we aim to provide a smooth and reliable delivery service to get your new footwear to you as quickly as possible. Please review the information below regarding our delivery processes.

Order Processing
Orders are processed during our standard business hours. Once your order is confirmed and verified, it is prepared for dispatch. You will receive a notification with tracking details once your order is on its way.

Delivery Destinations
We currently deliver within the country. Please note that delivery options and timeframes may vary depending on the destination.

Shipping Methods & Timeframes
We offer several shipping options to suit your needs. The estimated delivery time begins from the moment your order is dispatched and may vary based on your location and the selected service.

  • Standard Delivery: This is our most economical service.
  • Express Delivery: For a faster delivery timeframe.

Please note that these timeframes are estimates and not guaranteed. Delays can occasionally occur due to factors outside of our control.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your parcel’s progress.

Delivery Issues
If you encounter any problems with your delivery, please contact our customer service team for assistance. We will work with the carrier to help resolve any issues promptly.

Receiving Your Order
Please inspect your parcel upon delivery. If the packaging appears damaged, you may note this when signing for receipt. We recommend doing so to help with any future inquiries.

Undeliverable Parcels
If a parcel is returned to us as undeliverable due to an incorrect address, failure to collect, or refusal of delivery, we will contact you to arrange reshipment. Additional charges may apply.

Changes to Your Order
If you need to change your delivery address or modify your order, please contact us immediately after placing it. We cannot guarantee changes once the order has entered the dispatch process.

Need Help?
For any questions regarding delivery not covered here, please reach out. Our team is happy to help.